Child Support and the Military: Efforts to Help Our Heroes

CFRP Report | R.002.1013

October 2013  

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Military and Veteran Families

Families are increasingly complex and less stable. Today, more than two out of five children are born to unmarried parents1 and over half of all children will spend some portion of their childhood living in a single-parent household.2 Unfortunately, a substantial number of these children are likely to grow up experiencing very little support or contact from their biological father.3 These trends foreshadow troubling outcomes for children who benefit considerably from the financial and emotional commitment of two parents.4

Military families are not immune to these trends. Indeed, military families (particularly enlisted soldiers5) are more likely to experience these family changes because, compared to the civilian population, the military is comprised of men and women who are younger, less educated, and more likely to be a racial or ethnic minority6 – all groups with a higher prevalence of nonmarital childbearing and relationship instability.

Also, due in part to the wars in Iraq and Afghanistan, active-duty service members and veterans actually experience higher rates of family strain and separation than their civilian counterparts,7 and their children often have poorer outcomes as a result.8 This is particularly true for soldiers who are not married to their child’s other parent (approximately 12 percent of military parents are single parents).

Challenges for Families Posed by Military Service

Although unmarried soldier and veteran parents are more likely than their civilian counterparts to have a formal child support and visitation order, they often face unique challenges caused by their military service that make it difficult for them to meet their parenting and child support obligations. Frequent changes in station, lengthy deployments, concomitant changes in pay, combat-related stress, and transitions to veteran status are fundamental elements of military service. These elements, however, can pose challenges for noncustodial parents to pay a fair amount of child support and to co-parent their children, and for custodial parents to receive adequate child support and share their children as agreed upon.

The challenges associated with military service are consequential to all parties involved, including the child support system, the military, and the families. The child support system is often burdened by the complexity of the cases, many of which involve interstate issues and are time-consuming to resolve. Military readiness is diminished when soldiers have competing concerns with their mission. Not being able to see a child or being unable to adequately support a child may deter a soldier’s focus on the military mission and reduce readiness. In the end, it is the children and families for whom these issues matter most. Children benefit from the financial and emotional commitment of both parents, and soldiers and veterans deserve special attention to help resolve the issues regarding their child support and parenting obligations that are often made more difficult due to their military service.

Overview of HEROES for Children in Military Families Project

In recognition of the challenges faced by many soldiers and veterans, the federal Office of Child Support Enforcement (OCSE) encouraged each state to designate a liaison to act as a point-of contact for military families, and they also funded several states’ initiatives to address these challenges.9 These challenges are particularly relevant for Texas, given the high number of soldiers and veterans in the state.10

In response, Texas has developed the most comprehensive program in the country, aptly named HEROES (short for Help Establishing Responsive Orders Ensuring Support for Children in Military Families Project). HEROES provides a wide range of services to support military and veteran families, including broadly available services such as a website, a dedicated phone line and email that bypass the typical route of service, training to child support attorneys and military legal assistance personnel; and more tailored services such as parenting order legal clinics (POLCs) at the military installations to answer soldiers’ questions, and specialized case review and management for soldiers and veterans offered by three dedicated HEROES child support attorneys.

This report provides an overview of the challenges military service may pose with regard to child support and parenting obligations, as well as a review of Texas and other states’ and federal efforts to address these important challenges. The report concludes with a summary of recommendations that the OCSE, state legislatures, judiciary, state child support offices, and the military should consider to ensure that soldiers and veterans are well-served, military readiness is maintained, the burden on state child support systems is reduced, and children have the support they need.

Information in this report is drawn from a rigorous evaluation of the HEROES Project conducted by the Child and Family Research Partnership (CFRP) at the LBJ School of Public Affairs at the University of Texas at Austin. Under the direction of Cynthia Osborne, Ph.D., CFRP reviewed project materials, observed legal clinics, interviewed child support attorneys, reviewed case log files, and analyzed surveys completed by soldiers who attended the legal clinics to conduct the evaluation.

HEROES has been extremely well received in Texas: The military values the help the project provides its soldiers; the child support system benefits from the reduced strain on the regional child support staff due to specialized services provided by the HEROES attorneys; the judiciary appreciates the improved preparation of the cases involving soldiers or veterans that come before their court; and the noncustodial and custodial parents receive resolution to their complex cases. In the past three years, HEROES has hosted over 90 legal clinics (POLCs) and provided over 4,400 military families and veterans with legal information, referrals, expedited assistance with paternity establishment, parenting and child support order establishment and modification, and case review.

In sum, assisting military families is an effective strategy for all parties involved. Although noncustodial military parents typically have complex cases, they generally result in a child support order that will be paid regularly to the custodial parent. Working to resolve these complex cases ensures that the child support division will maintain performance standards, the soldiers will be ready to serve, and children will have the financial and emotional commitment of both parents.

Click here to read the full report.

1 Martin J.A., Hamilton B.E., Ventura, S.J., Osterman, M.J.K., Kirmeyer, S., Mathews, T.J., & Wilson, E.C. (2011). Births: Final data for 2009. National Vital Statistics Reports, 60(1). Hyattsville, MD: National Center for Health Statistics. Retrieved from 
2 US Census Bureau. (2010). [Table C3 September 21, 2011]. Living arrangements of children under 18 Years/1 and marital status of parents, by age, sex, race, and Hispanic origin/2 and selected characteristics of the child for all children: 2010. Retrieved from 
3 US Census Bureau. (2010). [Table C3 September 21, 2011]. Living arrangements of children under 18 Years/1 and marital status of parents, by age, sex, race, and Hispanic origin/2 and selected characteristics of the child for all children: 2010. Retrieved from and The Annie E. Casey Foundation. KIDS COUNT Data Center. Profile for the state of Texas: Single-parent families with related children that are below poverty. Retrieved January 7, 2011 from 
4 Amato, P. R. (2005). The impact of family formation change on the cognitive, social, and emotional well-being of the next generation. The Future of Children,15(2), 75-96. 
5 The use of the term “soldiers” in this report refers to active-duty service members from all branches of the military, as well as National Guard and Reserves. 
6 Department of Defense. (2010). Demographics 2010: Profile of the Military Community. Page iv. Retrieved August 31, 2010 from and Howden, L.M., and Meyer, J.A. (2011, May). Age and Sex Composition: 2010. 2010 Census Briefs. US Census Bureau. US Department of Commerce, Economics and Statistics Administration. Washington, DC. Retrieved from and US Census Bureau. (2013, June). USA Quick Facts. US Department of Commerce, Economics and Statistics Administrations. Retrieved from 
7 Pollard, M., Karney, B., & Loughran, D. (2008). Comparing rates of marriage and divorce in civilian, military, and veteran populations. Presentation to the Population Association of America. New Orleans. Abstract retrieved from 
8 Murphey, D., Darling-Churchill, K., & Chrisler, A. (2011). The Well-Being of Young Children in Military Families: A review and Recommendations for Further Study. Child Trends. 
9 For more information about OCSE’s resources about working with military and veteran families, visit 
10 Citations for the Textbox are: US Census Bureau. (2012). Table 508: Military and Civilian Personnel in Installations: 2009. US Department of Commerce, Economics and Statistics Administration, Washington, DC. Retrieved from; a Texas Workforce Investment Council. (2012, December). Veterans in Texas: a Demographic Study. Office of the Governor. Retrieved from; and Office of Child Support Enforcement. (2011). Veterans in the Child Support Caseload. Child Support Fact Sheet Series. Administration for Children and Families, U.S. Department of Health and Human Services. No 1.

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Child Support and the Military: Efforts to Help Our Heroes​ (PDF)